Cosmic Go Help

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Activity overview

Latest activity by Cosmic Go Help
  • Cosmic Go Help created an article,

    How do Cosmic Rentals work?

    Renting Cosmic Scooters is easy. Simple navigate to the rental page on the cosmicgo.co website. If you are using the Cosmic app you can also click the banner at the top of the screen. Select if y...

  • Cosmic Go Help created an article,

    How much does it Rentals cost?

    Cosmic Go charges a fixed rate to unlock a vehicle and use then per Day, Week or Month. Rates and promotions may vary by city, day of the week and time of day. Please refer to your Cosmic Go renta...

  • Cosmic Go Help created an article,

    ¿Can I have my personal account and my partner info at the same time?

    It's not possible to use your partner account you must use the Cosmic Operations App.

  • Cosmic Go Help created an article,

    How can I modify my personal info?

    By doing click on your photo you can update your personal info.

  • Cosmic Go Help created an article,

    How can I modify my personal data?

    By doing click on your profile photo, you can update your personal data.  

  • Cosmic Go Help created an article,

    Requirements for Whitelabel Apps

    In order to deliver your branded rider apps "Powered by Cosmic" and to make sure your dashboard is structured correctly, we request you complete the form below. Form: https://forms.gle/AsrYgbCakxx2...

  • Cosmic Go Help created an article,

    Emergency

      If you require immediate medical or police attention, contact the local emergency line, such as 911, the Police or the general emergency line (dial * 31416 from your mobile phone)...

  • Cosmic Go Help created an article,

    I can't end my ride

    1. Test your internet connection, this might the main reason. 2. Once confirmed the connection try to close and re-open the app. 3. If this still is not working please send us a mail to hello@cosmi...

  • Cosmic Go Help created an article,

    How to start?

    Drive a Cosmic Go is super easy and can be done in three simple steps: 1. Download the app for Iphone and Android.   Conducir una Cosmic Go es súper fácil y puede hacerse en tres simples pasos: De...

  • Cosmic Go Help created an article,

    Reporting an app error or bug

    If you are experiencing a consistent bug or error shake your phone where you are getting the error inside the Cosmic app. A popup will ask you to take a screenshot (sometimes video) and will submit...